Terms of Use

Last Updated: October 2025
Effective Date: October 2025

Welcome to Valor Health Systems Inc. (“Valor Health,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of the website located at www.valorhealthhq.com (the “Site”) and any related telehealth services, communications, or content provided by Valor Health Systems Inc.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you may not use our Site or services.

1. About Valor Health Systems Inc.

Valor Health Systems Inc. provides telehealth consultations, wellness programs, and prescription management services through a network of licensed medical professionals and partner pharmacies across the United States. Our offerings include hormone optimization, peptide therapy, metabolic health programs, and related wellness services.

2. Eligibility

You must be at least 18 years of age to use this Site or participate in Valor Health’s services. By using the Site, you represent that you meet this requirement and that the information you provide is accurate and complete.

3. Telehealth Services

All telehealth consultations are provided by licensed medical providers who operate within the scope of their professional licenses. Valor Health Systems Inc. itself is not a medical practice; it facilitates connections between patients and qualified healthcare providers through secure digital platforms.

You understand and agree that:

• Medical decisions are made solely by licensed providers.

• Valor Health does not control or interfere with the professional judgment of providers.

• Services may not be available in all states depending on licensing regulations.

• Telehealth has limitations compared to in-person care.

For emergencies, do not use this Site. If you are experiencing a medical emergency, call 911 immediately.

4. Not Medical Advice

All information on the Site is provided for educational and informational purposes only and should not replace professional medical advice, diagnosis, or treatment. Always consult your healthcare provider regarding any medical condition or before starting a new treatment.

5. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account. You agree to notify Valor Health immediately of any unauthorized access or use of your account.

Valor Health reserves the right to suspend or terminate any account that violates these Terms or applicable law.

6. Intellectual Property

All content, design, trademarks, and materials on this Site are the property of Valor Health Systems Inc. or its licensors. You may not copy, distribute, modify, or reproduce any content without prior written consent.

7. User Conduct

You agree not to:

• Use the Site for any unlawful purpose;

• Transmit any harmful, misleading, or defamatory content;

• Attempt to gain unauthorized access to the Site, servers, or networks;

• Use automated systems to extract data (“scraping”) from the Site; or

• Interfere with the proper functioning of the Site.

Violation of these provisions may result in suspension or termination of access.

8. Privacy and Security

Your use of the Site is governed by our Privacy Policy and HIPAA Notice of Privacy Practices, which describe how we collect, use, and protect your information.

By using the Site, you consent to these policies.

9. Payment and Billing

All payments for telehealth services, prescriptions, or products are processed securely through our approved payment partners (e.g., Shopify, Stripe, or other third-party vendors). You authorize Valor Health Systems Inc. to charge your chosen payment method for any fees associated with your selected services.

10. Third-Party Services

The Site may include links or integrations with third-party providers (e.g., labs, pharmacies, analytics tools). Valor Health Systems Inc. is not responsible for the content, accuracy, or privacy practices of those third parties.

Your use of any third-party service is subject to their own terms and policies.

11. No Warranties

The Site and all services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

Valor Health Systems Inc. does not warrant that the Site will be uninterrupted, error-free, or secure.

12. Limitation of Liability

To the fullest extent permitted by law, Valor Health Systems Inc., its officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of (or inability to use) the Site or services, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless Valor Health Systems Inc., its affiliates, providers, and employees from and against all claims, liabilities, damages, and expenses (including attorneys’ fees) arising from your violation of these Terms or misuse of the Site.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Ada County, Idaho.

15. Changes to These Terms

Valor Health Systems Inc. may update or modify these Terms at any time. Changes take effect when posted on the Site. Your continued use of the Site after any update constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions about these Terms, please contact us at:
Valor Health Systems Inc.
📍 1416 Washington St, Meridian, ID 83642
📞 (986) 666-9699
📧 hello@valorhealthhq.com